Privacy Policy

Jurisdox ("we", "us", "our") is committed to protecting the privacy of our users, their clients, and visitors to our website.

This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our website (jurisdox.com) and our practice automation platform (the "Service").

Information You Provide

• Account Information: When you create a Jurisdox account, we collect your name, email address, law practice name, and contact details.
• Billing Information: We collect payment information (credit card details, billing address) through our payment processor, Stripe. We do not store complete payment card numbers on our servers.
• Client Information: When you use Jurisdox to manage client intake and documents, you may enter information about your clients. This information is processed on your behalf and remains under your control.
• Communications: When you contact us, we collect the information you provide in your communications.

Information Collected Automatically

• Usage Data: We collect information about how you use the Service, including features accessed, actions taken, and time spent.
• Device Information: We collect information about the device you use to access the Service, including device type, operating system, and browser type.
• Log Data: Our servers automatically record information when you access the Service, including IP address, access times, and referring URLs.

Information from Third Parties

Integrations: If you connect third-party services (like Clio or LEAP), we receive information from those services as authorised by you.

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyse trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalise and improve your experience

Client Information

Information about your clients that you enter into Jurisdox is processed solely to provide the Service to you. We do not use client information for any other purpose.

We do not sell personal information. We share information only as follows:

Service Providers

We share information with service providers who assist us in providing the Service, including:

• Cloud infrastructure providers (for hosting)
• Payment processors (for billing)
• AI infrastructure providers (for processing)
• Email service providers (for notifications)

All service providers are bound by contractual obligations to protect information.

With Your Consent

We may share information when you direct us to, including when you authorise integrations with third-party services.

Legal Requirements

We may disclose information if required by law or in response to valid legal process.

Business Transfers

If Jurisdox is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

We retain account information for as long as your account is active or as needed to provide the Service.

We retain client information for as long as you maintain it in the Service. When you delete client information, it is permanently deleted from our systems.

We retain usage data and logs for up to 24 months for analysis and security purposes.

You may request deletion of your account and associated data at any time.

We implement appropriate technical and organisational measures to protect information, including:

• Encryption of data in transit (TLS 1.3)
• Encryption of data at rest (AES-256)
• Access controls and authentication
• Regular security assessments

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate personal information
• Delete your personal information
• Export your data in a portable format
• Withdraw consent where processing is based on consent

To exercise these rights, contact us using the details below.

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the effective date.

If you have questions about this Privacy Policy, please contact us.

Contact details coming soon.